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Privacy Policy

How Topcon Healthcare handles professional contact, documentation request, and support inquiry information.

Information We Collect

We collect contact details, facility type, business role, product interest, and message content submitted through website forms. We may also process basic technical data used for security, analytics, and request routing.

Protected Health Information

Website forms are not designed for protected health information. Do not submit patient names, dates of birth, medical record numbers, images, or other identifiers. If a support activity requires a HIPAA business associate agreement, it must be established through an approved support workflow before remote access or data exchange.

Use of Information

Information is used to answer requests, route documentation, plan demos, coordinate service support, maintain audit records, and improve professional communications. We may share information with authorized service, distributor, and compliance partners when needed to fulfill a request.

Your Choices

You may request correction or removal of contact information where applicable. Clinical bulletins and marketing communications include an opt-out path, while required service or transactional notices may continue for active business relationships.

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